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How to order
Oak trees
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Home / How to order

How to purchase online

So simple! You can order now using one of three ways and pay with one of our three mode of payment.

  1. Buy online: select the trees you wish to acquire in OUR TREES section and add them to your shopping cart. Check out and fill in the personal information required for billing. Once the order is placed after step 2 you will be directed to an external page for the payment option by credit card: VISA, Mastercard or American Express.
  2. Email order: If you don’t wish to use a credit card, send us an email detailing the species, calibers and quantities you want to buy. Once we receive your email we will send you an ELECTRONIC INVOICE that can be paid using PayPal services or by cheque for canadian customers.
  3. Over the phone: you can reach us at 1-819-386-4834, once you have placed you order on the phone we will send you an ELECTRONIC INVOICE by email, which you will have to provide us when calling. The invoice can be paid using PayPal services, or a personal cheque for the total amount of the invoice can be sent by mail. You can also come to pay in person but an appointment is required and should be agreed upon when calling in the order so we can ensure someone receives you when you come to pay.

Shipping

All our trees are shipped by private courier services or by Canada Post. A tracking number and an email notification are provided with each shipment. The Nursery also offers deliveries for large volume orders within ± 350 Km. Prices are calculated by us, or directly on the website for online orders, according to quantities, sizes and shipping distance.

WE STRONGLY RECOMMAND THAT YOU MAXIMIZE YOUR PURCHASE AND MINIMIZE THE COST OF SHIPPING.

Confidentiality

Nutcracker Nursery ensures that all information provided online including banking details and other information obtained by email or telephone conversations remain confidential. We will not share this information with third parties.

Payments

Every order placed through our website is subject to a follow up email or phone call. During the follow up, the order details and the mode of payment will be reviewed to ensure the accuracy of the information. You can pay for your order directly online using Monetico and Paypal if an electronic invoice is emailed to you to facilitate the payment, and includes applicable taxes and shipping. Other modes of payments are available as mentioned above Canadian fund cheque, cash at the nursery, money transfert with Interact.

Important information when ordering trees – season, delivery and transplant timing.

Bare root trees are not harvested during the growing season because it causes damage and diminishes the quality of the product. They are available during spring and fall; they can be ordered and reserved for the next harvest at any time. It is imperative to plant bare root trees as soon as they have been delivered so that the trees do not suffer damage.

During summer, only potted trees are sold and delivered because they can be planted at any time during the growing season, they are also available in the spring and the fall.

If you have more questions

You may find the answers on our Terms and Conditions page. If you have not found what you are looking for you can email us at: info@nutcrackernursery.com or give us a call at: 1-819-386-4834.

Lauréat national 2013 - Concours québécois en entrepreneuriat
Telephone : 1-819-386-4834
info@nutcrackernursery.com
Sales Terms and Conditions
2018 © Nutcracker Nursery & Tree Farm