My account
My order
0 item : 0,00$

Newsletter subscription

Your name:
Your Email address:
Subscribe!
My account
My order
0 item : 0,00$
High quality trees for a greener world!
How to order
Oak trees
Noble, attractive and strong;
find your own magic tree by choosing
in our complete oak section
Learn more!  >

Newsletter subscription

Your name:
Your Email address:
Subscribe!
Home / How to order

How to purchase online

So simple! You can order by using one of four ways and pay with one of our three options of payment.

  1. Buy online: select the trees you wish to acquire in OUR TREES section and add them to your shopping cart. Check out and fill in the personal information required for billing. Once the order is placed after step 2 you will be directed to an external page for the payment option by credit card: VISA, Mastercard or American Express.
  2. Email order: Send us your tree order list by email with your appropriate information (name, phone number, delivery address). You can pay by credit card with us over the phone, by check or by Interact transfer/bank transfer.
    OPTION AVAILABLE FROM NOVEMBER TO MARCH
  3. Over the phone: Call us at 1-819-227-1052 to place your order, an electronic invoice will be sent to you by email. The accepted methods of payment are credit card, personal check or Interac transfer/bank transfer.
    OPTION AVAILABLE FROM NOVEMBER TO MARCH
  4. In person at the nursery by appointment

For orders to be shipped to the United States, please email us before. We need to check if all items are allowed to cross the border
Email at direction@nutcrackernursery.com

Shipping

All our trees are shipped by private courier services (Canpar, UPS) or by Canada Post. A tracking number and an email notification are provided with each shipment. The Nursery also offers deliveries for large volume orders within ± 350 Km. Prices are calculated by us, or directly on the website for online orders, according to quantities, sizes and shipping distance.

WE STRONGLY RECOMMAND THAT YOU MAXIMIZE YOUR PURCHASE AND MINIMIZE THE COST OF SHIPPING. Please note that if you place more than one order, you will have to pay shipping charges on each one.

Confidentiality

Nutcracker Nursery ensures that all information provided online including banking details and other information obtained by email or telephone conversations remain confidential. We will not share this information with third parties.

Payments

The accepted methods of payment are either through your shopping cart on our site using a credit card. It is also possible to send a check made out to Nutcracker Nursery or use bank and Interac transfer as well. You can pay in person at the nursery if you want to pick up your order. The total amount of the transaction, including taxes and delivery charges will be specified by email in the form of an order receipt sent by email to the customer. The majority of transactions are done on our transactional site in order to ensure consistency and speed in order processing.

Important information when ordering trees – season, delivery and transplant timing.

Bare root trees are not harvested during the growing season because it causes damage and diminishes the quality of the product. They are available during spring and fall; they can be ordered and reserved for the next harvest at any time. It is imperative to plant bare root trees as soon as they have been delivered so that the trees do not suffer damage.

In summer, only potted trees are sold because they can be planted at any time during the growing season without any problem. For the larger sizes, you must come and pick them up on site. Some small potted trees can also be ordered and delivered.

If you have more questions

You may find the answers on our Terms and Conditions page. If you have not found what you are looking for you can email us at: direction@nutcrackernursery.com or give us a call at: 1-819-227-1052.

Lauréat national 2013 - Concours québécois en entrepreneuriat
Telephone : 1-819-227-1052
direction@nutcrackernursery.com
Sales Terms and Conditions
2022 © Nutcracker Nursery & Tree Farm